Transmission Care In Rockford IL

February 2nd, 2010 by butitta60

Call Mark Butitta Auto Service to make an appointment to check your transmission in Rockford.
2429 S Alpine
Rockford, IL 61108
815-398-9871

Do you have any plans around Rockford IL for the weekend? Maybe you and some friends and are taking the boat up to the lake. Maybe you’ll be having a lot of fun water skiing and doing a little fishing.

You got the boat all ready. It’s all gassed up. You packed lots of snacks and the cooler’s stocked – ready to go.

How about your tow vehicle? It has plenty of gas and you’ve even vacuumed it out, but is your auto maintenance up to date?

Stop and think. You’ll have some heavy traffic on your way out of town. Hilly terrain as you get to the lake. Some dirt roads – and it may be hot weather. And all the time you’re going to be towing around several thousand extra pounds.

That all adds up a lot of severe strain on your engine, brakes and transmission. Your transmission’s going to be working overtime, spending more time in lower gears. The internal transmission temperature is going to be much higher than normal. What’s a fun little blast to the lake for you is really severe duty for your transmission.

It’s important that you have enough transmission fluid. If you’re running low, the transmission will run to hot and won’t have the protection it needs to cope with the added stress of towing.

And if it’s time for a transmission service, you really should have it done at Mark Butitta Auto Service before your trip. Transmission fluid breaks down and gets dirty over time. Whether you have an automatic or manual transmission, you need to have it serviced on schedule to make sure it runs efficiently.

Automatic transmissions contain a maze of passages that the fluid has to pass through to keep it shifting smoothly. If you neglect transmission service, the passages can get clogged up and you start to have problems. Neglect your transmission for too long, and it can fail. Believe us – you don’t want to pay for a major transmission repair.

You know, most of us in Rockford IL do a lot of our driving under severe conditions. Towing or hauling a big load is obvious, but there are lots of other things that constitute severe driving conditions. Things like short trips or driving in very hot or very cold weather. Also, dusty roads, city driving around Rockford, and basically any driving that’s not at highway speeds or under ideal conditions is severe driving. We all need to think about whether or not we need to follow the severe service schedule.

So, consider going in for a full service oil change before you leave for the lake to make sure everything has been looked at. Ask for a trip inspection while you’re at it. Your Rockford IL service technician at Mark Butitta Auto Service can check your belts and hoses and let you know if your brakes are in good shape.

Don’t forget the sunscreen. And to thank your Rockford service technician, how about bringing him back a nice trout?

Posted in Transmission | No Comments »

Diesel Maintenance For IL

January 26th, 2010 by butitta60

At Mark Butitta Auto Service we hear from a lot of people who are excited about the new diesel engines that will soon be available in passenger cars and SUV’s. But our IL friends are often curious about the preventive maintenance requirements. People may not know that diesel engines have long been used extensively in Europe and Asia. In fact, in some markets, there’re nearly as many diesel powered passenger cars as there are gasoline.

Here’s who’s announced or is expected to announce new diesels for North America: BMW, Mercedes, Audi, Volkswagen, Nissan, Honda, Toyota, Hyundai and Subaru. Of course, the US auto makers will be expanding their diesel offerings as well. Diesels will become a very big deal here in IL.

You may ask, why has it taken so long getting to IL and North America? There are a bunch of reasons like fuel tax policies and such, but the biggest hurtle was that IL diesel fuel had a high sulfur content – too high for the latest generation of highly refined diesel engines. Recent government mandates to remove sulfur now opens up IL to the engines the rest of the world’s been enjoying for a long time.

Why are diesels so popular worldwide? Well, for starters, diesels get up to 30% better fuel economy than gas engines. And they last a lot longer. And modern diesel engines are refined, quiet and powerful – and there’s none of that black smoke we used to see.

Some people may think that diesels create more pollution. But, you need to rethink diesels. Environmental pollution standards for diesel cars and light trucks are scheduled to be as strict as they are for gasoline vehicles. A modern diesel engine is as clean as a gas engine.

You may also have heard a lot in the news about bio-diesel. The exciting thing about diesels is that they’re not limited to fossil fuels. They can run on fuel made from vegetable oil. There are refineries that make diesel fuel from cellulosic waste like woodchips from lumber mills. There’s even this cool new process where a special strain of algae is used to convert carbon dioxide, water and sunshine into bio-diesel. That’s still a ways off, but you can see that diesel can become a sustainable source of fuel.

And, there are not a lot of trade off’s with diesel in terms of performance. A modern passenger car diesel is very smooth, quiet and quick. Most folks wouldn’t notice any difference. For those who tow trailers and haul heavy loads, diesels will be an improvement.

Now diesel engines are heavy duty, so they cost more than gas engines. But they get better fuel economy – so the break-even point is largely dependent on the difference between IL gas and diesel prices at the pump and how many miles you drive. And diesels have a higher resale value.

Now, let’s get back to diesel maintenance. You have to keep in mind that most of the new diesels are just coming in, or will be over the next couple of years, so we don’t have the maintenance schedules to make direct comparisons yet.

But going off what we already have in IL, we can expect fluid drain intervals to be similar to gasoline engines. Diesels do require very clean fuel, air and oil, so their filters are much higher capacity than gasoline filters and cost more. The engine air filter needs to be changed more frequently as well.

Repair costs are similar. As with gasoline engines, proper maintenance is the key to long engine life and to avoiding repairs. So pretty much what we have come to expect with gas vehicles; coolant system service, transmission service, power brakes, power steering, differential, filters, fuel system, and so on. And the payoff for you, if you’re the kind that likes to keep your vehicles for a long time, is that a properly maintained diesel engine can last for hundreds of thousands of miles.

Posted in Fuel System | No Comments »

Getting Your Car Serviced in the Real World of Rockford

January 21st, 2010 by butitta60

We get a lot of questions about servicing your car at AutoNetTV. One that we get asked the most is: Do you have to take your car to the nearest Rockford dealer for service and repair? We’ve all asked ourselves that at one time or another. Of course, any new car dealer in Rockford would like to have your service business, but there are a lot of reasons to turn to the automotive aftermarket for routine maintenance services as well as repairs.

First, let’s get some terms straight. New car dealers and manufacturers are referred to as Original Equipment – or OE providers. Everybody else is in the automotive Aftermarket. That includes auto parts stores, quick lubes, tire and service, and repair centers.

It’s important to know how the automotive industry works. Most car manufacturers don’t actually make their own parts and none of them make all of the parts they use. Instead, there are over 5,000 manufacturers that make the parts used to build new cars as well as to repair used cars.

We get a little steamed when a new car dealer pushes the myth that you need to go to them to get “genuine parts”. The fact is that your independent service center (Mark Butitta Auto Service) can install the exact same original equipment parts from the same parts manufacturer that supplies the dealer.

One of the advantages of the aftermarket is that they’re free to innovate and improve. The aftermarket is quick to step in and fix design problems in Original Equipment parts. They’re also able to improve on reliability and performance.

When you use your independent aftermarket service center you’ll get parts that meet or exceed manufacturers’ specifications. You‘ll also have the freedom to choose replacement parts that meet your budget, improve performance or are the same as what the factory uses.

This freedom of choice is protected by law. You’re not required to use the dealership for service or to use the manufacturer’s brand of parts or fluids in order to maintain your vehicle warranty. Your local service center knows what products are recommended for your vehicle and can help keep you safely and economically on the road.

It’s like when you go to the hairdresser. They have a wide range of products you can choose from. You can buy something that’s less expensive when your budget’s tight, or kick it up a notch if you want. That’s the freedom of choice you get in the Rockford, IL automotive aftermarket.

Some new car dealerships lead you to believe that only their technicians are able to properly service or repair your make of vehicle. That may be true if you drive a Ferrari, but for the rest of us, the training our local Rockford, IL technicians receive is transferable to our cars.

Your Rockford, IL service center invests heavily in training its technicians and in making sure that they have all of the high tech diagnostic and service equipment to take good care of you. Hey, we live in the information age – aftermarket service centers have access to the latest specifications, problem reports and repair solutions for your vehicle.

Like your hairdresser – she probably knows you. She knows your personality, all about your family, and maybe even a few secrets. Your Rockford, IL automotive technician should also know you, and your car. You can’t underestimate the value of that relationship.

Your vehicles are a big investment and you rely on them so much. You have to have someone you can trust to take care of you. Mark Butitta Auto Service can get the right parts, has the training to fix your vehicle and has a very strong commitment to your satisfaction. And for most of us, they’re more conveniently located and can usually perform maintenance services with less wait and hassle.

Now if your car needs a repair that’s covered under its new vehicle warranty, you’ll want to visit the dealership. But for everything else, consider your local aftermarket service center. Options, freedom, convenience – and with labor rates that are nearly 20% lower than the dealership – why go anywhere else?

Posted in Warranty | No Comments »

Fuel System Cleaning to Improve Performance in Rockford, IL

January 13th, 2010 by butitta60

All modern vehicles come with fuel injection systems, so it’s a topic we all need to know something about. All new cars and trucks sold in Rockford, IL over the last 30 years or so have come with fuel injection systems.

The fuel injector is a valve that delivers the gas or diesel fuel to the right place, in the right amount, at the right time; to be mixed with air and burned in the engine.

So how many fuel injectors does your car have? There’s one for each cylinder. So four, six or eight for most folks in Rockford, IL. Some vehicles have 10 or 12 cylinders. The engine control computer makes adjustments to the fuel injector as it monitors the engine and other sensors. Fuel injectors are a pretty sophisticated part.

Mark Butitta Auto Service can help you with a fuel injector cleaning service. What’s the benefit? In order to work right, the fuel injectors have to deliver the fuel at a precise pressure at a very precise time. The fuel needs to be sprayed in a particular pattern as determined by the engine design.

Over time, varnish can start to build up in the fuel injectors, effecting the pressure, pattern and timing of the fuel charge. The result is that the fuel doesn’t get burned as efficiently as it could. That robs performance and wastes fuel.

What about dirty fuel – how does that affect the fuel injectors? The fuel injectors are the last stop in the fuel system. It starts at the fuel tank. Frankly, the best way to keep your fuel injectors working well is to use high quality fuel. Its real tempting to shop for bargains with fuel prices as high as they are, but major brands in the Rockford, IL area have better detergents and additives and deliver consistent quality.

What about a good fuel filter? The fuel filter is the next device in the fuel system. Its job is to filter out the dirt and rust that collect in the fuel tank. If it’s clogged up, the dirt will bypass the filter and head upstream to the fuel injectors.

It’s important to replace the fuel filter when your manufacturer recommends it. That’s part of a comprehensive fuel system cleaning.

There are different kinds of fuel injection systems. Port fuel injection systems, the kind most gasoline engines have, operate at 60 pounds per square inch. The injectors for the new gas direct injection engines we’re starting to see require 10 to 30 times as much pressure. And some diesel engines for passenger vehicles have injectors that operate at 30,000 pounds or more per square inch. There’s no room for dirt and gum in a precision part like that.

There are a lot of good products available in Rockford, IL that can clean fuel injectors. They’re best used to prevent fouling in the fuel injectors. Many can’t clean a seriously gummed up injector – that requires a professional deep cleaning. But putting the cleaner in the fuel tank after you’ve had Mark Butitta Auto Service take a look at your fuel system will help keep it clean. Be sure to read the label for directions.

Give us a call if you think your van may be ready for a fuel injector cleaning.

Manager: Mark Butitta
Mark Butitta Auto Service
2429 S Alpine
Rockford, IL 61108
815-398-9871

Posted in Fuel System | No Comments »

Keeping Your ‘Old Faithful’ Auto Running

January 5th, 2010 by butitta60

At Mark Butitta Auto Service we’ve had a lot of people asking how they can make their vehicles last longer. These questions are actually a reflection of a trend that’s been building for several years. The median age of personal vehicles is now over nine years. And 33 percent of all vehicles on the road have over 75,000 miles on them. It looks like it’s going to keep heading in that direction for a while. With high fuel prices a lot of folks are putting off buying a new car. Thanks to AutoNetTV, we can provide you with a video answer to this question.

So let’s say you’re one of the average people in the Belvidere area; you’ve got a nine year old car with 80,000 miles on the odometer. What can you to do make it last another year or two?

Let’s start with the premise that there’s no reason that a modern car can’t run for 200,000 miles with proper care. The engineering and manufacturing quality is there.

Of course, some parts will wear out along the way, but there’s no reason for a catastrophic meltdown if you stay on top of your recommended maintenance. The maintenance schedule in some owner’s manuals runs out at 60,000 miles or so: how do we know what to do when we’re way past that?

It is a challenge, for example: If a service is recommended every 15,000 miles for the first 60,000 miles you can just keep getting it done at least every 15,000 miles after you hit 60,000 miles. But, it gets more complicated because older engines lose some efficiency, are dirtier inside and are just more stressed. That means it’s very important to not miss any scheduled services. Skipping just one oil change, for example, leaves an opportunity for harmful sludge to build up.

So all the usual things like oil changes, transmission service, coolant service, brakes, power steering, fuel system cleaning – all that stuff need to be maintained. People responsible for fleet vehicles around Belvidere are positively religious about scheduled maintenance. They know that money spent on maintenance saves them three ways:

  1. it saves fuel;
  2. it prevents costly repairs, an;
  3. they can postpone purchasing new vehicles.

Having the oil changed may be the most important thing. A full service oil change means that all of your other fluids get topped off so they are never low enough to cause damage. It also gives your technician a chance to spot problems in the early stages so that you can fix them before they get expensive. And it gives you a touch point with a professional along the way to remind you of things that aren’t scheduled as often – things like differential service and timing belt replacement.

If you live in the Belvidere area and have an older vehicle, you may need to follow the severe service maintenance schedule. Check your owner’s manual and talk with your service advisor at Mark Butitta Auto Service. Conditions inside an older engine, transmission and cooling system can arguably be considered severe – so shorter intervals could well be called for.

And, we would strongly encourage you to consider using high mileage formulation fluids. They’re fluids like engine oil, transmission fluid and coolant that are formulated for older engines. They have special additives to clean deposits, and to condition and restore seals and gaskets that dry out with age. Some people start using higher mileage formulations at around 50,000 miles as a preventive measure.

Of course you also want to still look marvelous in your older car. Salt and road grime wreak havoc on your paint job and can lead to body rust – so regular washing is very important. Also, a good quality waxing is recommended at least twice a year.

Give us a call for more information:

Mark Butitta Auto Service
2429 S Alpine
Rockford, IL 61108
815-398-9871

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Nitrogen Fill For Tires in Rockford IL

December 29th, 2009 by butitta60

So, everyone in the Rockford IL area knows how great helium is – you know, party balloons, squeaky voices. But a lot of people around Rockford still haven’t heard about the benefits of nitrogen in your tires, and how it can help your tires. Here’s some great advice from AutoNetTV, brought to you by Mark Butitta Auto Service.

Nitrogen has actually been around for a long time in the Rockford IL commercial sector, but it’s just starting to catch on for private vehicles in the 61108 zip code area.

Why nitrogen in your tires? Air is air, right? Actually, it turns out there is a difference.

Contact Mark Butitta Auto Service to learn more about nitrogen in your tires
You can find us at:
2429 S Alpine
Rockford, IL 61108
Or call us at 815-398-9871

The heart of the matter is maintaining proper tire inflation. When your tires are properly inflated, they last longer, handle better and more safely, and save you money at the gas pump.

The problem is that tires filled in Rockford with regular air can lose a pound and a half of air pressure every month. This just happens as the oxygen in the tire seeps out. So if you don’t check your pressure for a month or two, well, you can be significantly low – low enough to actually affect your handling, shorten tire life and waste money at the fuel pump.

How does nitrogen help? Regular air contains about 78% nitrogen. Nitrogen is the largest molecule in air. It’s dry and non-flammable. Air also contains 21% oxygen, which is smaller and seeps out of the tire three to four times faster than nitrogen.

So, a tire filled with nitrogen at Mark Butitta Auto Service will take about six months to lose as much pressure as regular air does in just one month. So it’s more forgiving for those who don’t check their pressure every week.

Also, when oxygen is at higher temperatures – like those inside your tire when you’ve been driving for awhile – it oxidizes the inside of your tire. Getting the oxygen out of your tire means that it’ll last longer.

Who’s using nitrogen? Well, let’s start with NASCAR and Indy. These racers like nitrogen’s ability to maintain consistent tire pressure and reduce tire temperatures under very demanding conditions. The US government requires all commercial aircraft to have nitrogen in their tires. NASA and the US Military use nitrogen. The mining industry has been filling those “humongous” tires with nitrogen for years. And semi trucks and trailers are starting to use nitrogen extensively.

You may have heard some detractors of nitrogen. But the studies and white papers from tire and vehicle manufacturers demonstrate that the technology really works.

In fact, a prominent consumer research group did a study where they filled some tires with air and some with nitrogen and stacked them outside for a year. They observed that the nitrogen filled tires did hold their pressure better, but they couldn’t see the economic benefit. But that particular test has very little to do with the real world. Most tires are actually holding up cars and they also get driven around and do a lot of work. So if nitrogen helps them last longer, saves gas and gives safer handling, it’s worth considering.

Learn more about nitrogen in your tires by watching our attached auto tips video from AutoNetTV.

Posted in Tires and Wheels | No Comments »

What To Do In Case Of An Accident in Belvidere

December 22nd, 2009 by butitta60

Screeching tires, crunching metal – it’s an accident! If you’ve ever been in a car accident in Belvidere, even a minor one, you know how upsetting it can be. It’s hard to think straight and know what to do.

Let’s review what you should do in case of an accident:

When an accident occurs, you should always stop. Leaving the scene of an accident in Rockford is considered a crime – even if it’s not your fault. And hit and run penalties are fairly severe, possibly resulting in steep fines, loss of your IL driver’s license or even jail time.

Your jurisdiction may require that you try to help someone who is injured by calling for help or performing first aid if you are able. Warn other Rockford and Machesney Park motorists by putting out flares, using your flashers or lifting your hood. Call Belvidere emergency services as soon as possible. Tell the operator if medical or fire help is needed.

Always file a Rockford police report. It’s tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you’ll not have an objective report to help defend yourself. Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don’t. Never admit fault or guilt to anyone including the police officer. Sometimes we may feel at fault, but in the eyes of the law, the other guy is responsible.

Truthfully give the officer the facts: such as “I was going thirty miles an hour” not “I wasn’t speeding”. Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer’s name and ID number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

  • Name
  • Address
  • Phone number
  • Date of birth
  • Driver’s license number and expiration
  • Insurance information

Also take down a description of the other Rockford vehicle, license plate and vehicle identification number. Most IL auto insurance companies don’t record license plate numbers, so the VIN number is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can’t wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary. Always call your insurance agent or your insurance company. Call or see a physician if you think you may have been injured. For vehicle repairs, call Mark Butitta Auto Service at 815-398-9871

Contact Mark Butitta Auto Service to learn more about what do do in case of an auto accident.
You can find us at:
2429 S Alpine
Rockford, IL 61108
Or call us at 815-398-9871

Mark Butitta Auto Service and AutoNetTV hope that you never have to use this information and wish you happy Rockford travels.

Posted in Automotive News | No Comments »

Timing Belt Replacement in Rockford

December 16th, 2009 by butitta60

Today we want to talk about timing belts. They’re something that many Rockford drivers don’t know much about and yet your vehicle won’t run if it’s broken – and it could cause many thousands of dollars damage if it does break. A broken timing belt is usually a tale of woe. Even though timing belt replacement is scheduled in the owner’s manual, it’s not the kind of thing that most Belvidere car owners remember because it’s not well understood.

Let’s review what a timing belt does. As you know, the engine’s power is generated in the cylinders. A piston rides up and down in the cylinder. During the first down stroke, an intake valve at the top of the cylinder opens and air and fuel is drawn into the cylinder. Then the piston returns to the top, compressing the fuel and air mix. At the top, the spark plug fires, igniting the fuel pushing the piston down in the power stroke. As the piston once again returns up in the final stroke of the cycle, an exhaust valve opens at the top of the cylinder and the exhaust is pushed out. The timing belt is what coordinates the opening and closing of the intake and exhaust valves. It’s called a timing belt because the valves have to open and close at just the right time.

Now, not all Cherry Valley and Rockford vehicles have timing belts. Some have timing chains. Like the name implies, they use a chain rather than a belt to perform the function. It used to be that most engines used timing chains, which are extremely durable. Manufacturers started using belts rather than chains to save money in the manufacturing process. So now we’re left with a component that can break. They sort of shifted the problem to us. There are two broad categories of engine design: interference and non-interference. If the timing belt on a non-interference engine breaks, the engine simply stops running. That could be very dangerous depending on where you are at the time, but it causes no internal engine damage.

Interference engines, on the other hand, will get real messed up when the timing belt breaks, because the valves will actually fall down into the path of the pistons. Things get chewed up when that happens and it’ll cost thousands to repair the engine.

So, what are the warning signs? Unfortunately, there really aren’t any. There aren’t tell-tale sounds. In some vehicles, a technician from Mark Butitta Auto Service may be able to see part of the belt for a visual inspection, but many have a cover that’s in the way. The reality is that if the belt slips even one notch, it might as well be broken for all the damage it’ll cause. There’s no middle ground.

So how can we avoid these problems? Simply replace the timing belt when your owner’s manual calls for it. It can be 60,000 miles; it might be 90,000 or 100,000 miles. The point is, if you have 60,000 or more miles, ask your Mark Butitta Auto Service service advisor right away if your manufacturer requires a timing belt replacement.

Contact Mark Butitta Auto Service to learn more about your car’s Timing Belt
You can find us at:
2429 S Alpine
Rockford, IL 61108
Or call us at 815-398-9871

Sometimes you can go quite a while without a failure, but we’ve seen them happen within a couple of oil changes of being due. It’s not worth the risk.

What does it cost to replace a timing belt in Rockford or Machesney Park? Well, that really depends on what kind of car you have. I can tell you that it’s usually not very easy to get to the timing belt – you often have to remove some accessories to get at it. It isn’t a cheap procedure, but it’s a fraction of what it could cost to repair the damage caused by a failure.

At Mark Butitta Auto Service we’re all about trying to prevent costly repairs, keeping you and your passengers safe and increasing your driving enjoyment. Thanks to AutoNetTV for their great auto video tips.

Posted in Parts | No Comments »

What Rockford Automotive Service Consumers Should Know

December 11th, 2009 by butitta60

There are some things Belvidere consumers should know about Rockford automotive service and repair. First and foremost, Mark Butitta Auto Service cares about you and your family’s safety. And we really appreciate your business. Mark Butitta Auto Service in Rockford wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The technicians that work for Mark Butitta Auto Service need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Cherry Valley or Rockford driver may not realize the business and environmental regulations Mark Butitta Auto Service must comply with. Of course that costs money too. Like any business, overhead is a big factor.

When you go into a Belvidere restaurant you don’t value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you’ll come back and tell your friends.

It’s the same for Mark Butitta Auto Service. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, Rockford customers are happy to see them succeed as a IL automotive business.

Contact Mark Butitta Auto Service to learn more about our extensive auto service training.
You can find us at:
2429 S Alpine
Rockford, IL 61108
Or call us at 815-398-9871

Your Rockford service center loves to see its customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns. Tell your Belvidere area friends and family to go in for their scheduled maintenance too. That lowers the service center’s marketing costs and helps keep its labor rates down. That’s good for everyone.

Mark Butitta Auto Service appreciates this great review of automotive service from AutoNetTV.

Posted in Service Standards | No Comments »

Recommended Service Intervals

December 4th, 2009 by butitta60

Everyone in Rockford knows we’re supposed to go to the dentist twice a year. We get our teeth cleaned and have a thorough dental inspection. Once a year, we get x-rays to look for problems that can’t be seen with the naked eye. When the dentist is done, he tells us what he’s found – “Everything’s fine, see you in six months.” Or “You’ve got a small cavity starting, let’s schedule an appointment to take care of it.” By the time you leave, you have a plan for addressing any necessary repairs.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If we buy into this way of handling our dental care, why do we resist so much when facing the same system for our car care?

Following the manufacturer’s recommended intervals can be confusing. First there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing …you get the point.

Every item has a recommended interval and it’s hard to keep it all straight – even if you’re part of the one percent of the population that reads your owners’ manual.

And if you have more than one van, the complexity is multiplied. You’d need a computer to keep track of everything. We’ll, that’s how Mark Butitta Auto Service does it. We subscribe to automotive databases that have your vehicle’s recommended intervals. You may have wondered how we know what else to recommend when you bring your car in for an oil change at our Rockford location – it’s all in the computer.

Well, it’s not all in the computer. There are other variables that can’t be accounted for in the schedule. Things like the weather conditions, altitude, and driving conditions in the Rockford area to be taken into account. Talk about these things with your Rockford service advisor at Mark Butitta Auto Service and you may decide that the severe service schedule in your owner’s manual is more appropriate.

Since anything that’s not highway driving in moderate weather is considered severe, most of us in Rockford do at least some of that and it should be taken into consideration.

Let’s take your basic oil change as an example – what issues are involved? The oil you put in your car is a blend of base oil and special additives. There are detergents to clean the inside of your engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That’s why most maintenance recommendations include both a time and mileage element – like three months or 3,000 miles, whichever comes first.

It’s easy to think, “Gee, I’ve only driven 2,000 miles in the last three months. I can wait on that oil change.” But you need to remember that the inside of your engine is a harsh environment. The oil is contaminated with combustion by-products that start degrading its effectiveness even when it’s just sitting there.

A lot of people in Rockford don’t realize the harm that can be done by just skipping a single oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it’s clogged up because you haven’t changed it, it can’t trap any more.

Oil sludge is another problem. Sludge is oil that has turned to a gunky jelly – think Vaseline. Obviously, sludge doesn’t lubricate. It can also clog small oil passages so that all the parts don’t get properly protected by the oil. That’ll lead to premature wear.

If you’ve missed some oil changes, don’t despair. Just talk with your Mark Butitta Auto Service service advisor. Fess up – you’ll feel better. And he can help you get back on track. Following recommended intervals is the key to keeping your car on the road and avoiding major repairs.

Posted in Service Intervals | No Comments »

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